Metrolink
Manager II, Executive and Strategic Communications at Metrolink
WHAT IT'S LIKE TO WORK AT METROLINK
Metrolink has provided a great career for me to showcase my management and customer service skills. I've been lucky enough to supervise not only up to 80 bus operators but now run my own building and Special Transit Service drivers for 10 years.
— TVM Ambassador Los Angeles, CA
ABOUT US
Metrolink has grown tremendously during our more than 20 years in service with a dedicated staff of approximately 275 full-time employees and over 800 contract staff. Metrolink has expanded to 7 service lines, 59 stations and 43,000 daily boardings, all over 534 route miles and is one of the fastest growing commuter rail systems in the country.
History
Metrolink has been providing service to Southern California for 25 years. During this time, Metrolink has enhanced the quality of life by providing safe, efficient and reliable transportation service that offers an exceptional customer experience. Check out Metrolink's 25th digital anniversary book here.
What began with three lines, 11 stations and 2,300 daily passengers, has now grown to seven lines, 59 stations, and passengers who travel approximately 441 million passenger miles per year.
MISSION, VISION & VALUES
OUR MISSION
Our mission is to provide safe, efficient, dependable and on-time transportation service that offers outstanding customer experience and enhances quality of life.
OUR VISION
Our vision is to be Southern California’s preferred transportation system built upon safety, reliability, customer service, leading-edge technology and seamless connectivity.
OUR VALUES
- Safety: Safety is foundational.
- People: Everything we do demonstrates an appreciation for the quality of life, and every act values the lives of our employees, contractor co-workers, customers, and communities.
- Quality: We operate on best practices and principles with a continued focus on providing high-quality service to our customers every day on every ride.
- Efficiency: As responsible stewards of public funds, we embrace innovative solutions and continuous improvement for the lowest cost and most efficient operations.
- Growth: We continuously seek creative, progressive, and collaborative solutions to promote investment, develop partnerships, and increase capacity to improve the mobility of Southern Californians.
Investing in a Cleaner Commute
Our commitment to environmental sustainability is reflected in the investments we make. Here are some of the many ways Metrolink has invested in a cleaner future for Southern California:
- The New Tier 4. Metrolink is proud to become the first commuter rail system in the nation to operate new locomotives powered by Tier 4 clean technology. Tier 4 locomotives are the cleanest diesel locomotives in the nation and are up to 85% cleaner than our old locomotives. They have two-thirds more horsepower and are equipped with the latest safety upgrades.
- Greater connectivity. Metrolink is the only transportation provider that serves the entire six-county area of Southern California. We also connect you to more free transfers and travel options, so you can leave your car at home or at the station. Your valid Metrolink fare connects you to city bus, shuttle bus, light rail, and subway lines, taking you farther than ever before.
- Bike trains and facilities. Metrolink promotes the use of bikes on our trains. Our fleet includes specialty Bike Cars that can hold up to 18 bikes, and most Metrolink stations offer bike racks or lockers for passengers.
- Electric vehicle recharging stations. Seventeen Metrolink stations are equipped with electric vehicle charging stations.
- Solar-paneled parking structures. In 2012, Metrolink’s Industry Station added 8,300 solar panels, creating a solar carport that generates up to 2.2 megawatts per hour while shading 940 parking spaces, the largest renewable energy project of its kind in Southern California. The station generates revenue for the city, and also provides 64 charging stalls for Plug-in Electric Vehicles (PEVs).
- Greener buildings. Our Dispatch and Operations Center (DOC) in Pomona has LEED Silver certification, conserving resources and promoting clean, renewable energy. 75% of its construction waste was recycled. It was built with 20% recycled material and uses 16% less energy with features like LED lighting. Building water use was reduced by 40%, and site water use by 50%, by using low flow devices and landscape treatments which allow for natural filtration.
- Sustainable Vehicles. Metrolink’s 182 support vehicles include electric, hybrid, low-emissions and flex-fuel varieties. As part of our replacement program, we are committed to procuring fuel-efficient vehicles that meet our needs without imposing an excessive environmental burden.
- Corporate Partner Program. Employers and employees across Southern California receive tax incentives toward environmentally-friendly commutes in our Corporate Partner Program (CPP).
US, Los Angeles, California
Travel, Transportation and Tourism
Compliance Officer I
Metrolink
PURPOSE OF POSITIONThe Compliance Officer I will monitor contractor performance to ensure the contractor meets specified...